Pet Recovery Collars
Website Terms of Sale
May 15, 2017
Your privacy is important to us and Pet Recovery Collars (PRC) will never share with or sell your information to a third party.
The types of information we collect are:
- - Name
- - Address
- - E-mail address
- - Phone number
- - Credit/Debit Card Information
We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete and ship that order.
All credit card information is encrypted prior to transmission. We use return e-mail addresses to answer the e-mail we receive, to notify you of special offers and provide shipping information.
We use non-identifying and aggregate information to better design our website. Should you have questions or concerns about these privacy policies, please contact us at firstname.lastname@example.org.
2. Payment Terms
We accept Visa, MasterCard, Discover and American Express payments. We send an order confirmation e-mail the same day you place an order. If you have any service related questions about your order, please contact us at email@example.com
Free Economy or Standard US shipping costs for online orders are calculated during the checkout process. Orders received by 11:00AM U.S. Eastern Time generally ship the same business day via United States Post Office (USPS) First Class or Priority Mail based on the service requested. We send a shipping confirmation e-mail with package tracking information the same day we ship your order and we may ship from U.S. locations other than Florida. Delivery time estimates begin the business day after orders are shipped.
FREE Economy US shipping is generally by First Class Mail with a USPS delivery commitment of up to 4 business days depending on delivery zone.
Extra cost US shipping is generally by Priority Mail with a USPS delivery commitment of 1 to 3 business days depending on delivery zone.
4. U.S. and International Taxes
PRC collects Florida sales tax on orders shipped to Florida. Other U.S. States may require the payment of Sales or Use taxes for orders shipped to those States, which is your sole responsibility. Orders shipped outside of the United States may be subject to payment of international import taxes, customs duties and fees levied by the destination country, which is your sole responsibility. PRC has no control over these international payments, nor is PRC responsible for any delay or loss resulting from the delay or failure to make these payments.
For sanitary reasons once a product is used it cannot be accepted for return. We will refund the cost of unused products, excluding extra shipping charges when returned to us in their original package, post paid within 30-days of order. We will replace any defective products within 60 days of order date without cost, by ground shipping. Please open and check your order immediately upon receipt. If product has been damaged in transit or deemed defective please contact us with your order number at firstname.lastname@example.org.